Airbus Defence and Space Customer Experience Center / Paramount Interiors

  • Client Airbus Defence and Space,
  • size 4,843 sqft
  • Year 2013
  • Location United Kingdom, Newport, Wales,
  • Industry Manufacturing,
  • Paramount Interiors has completed the design of a new Customer Experience center for Airbus Defence and Space (formerly Cassidian) located in Newport, South Wales.

    Airbus Defence and Space, Europe’s number one defence and space enterprise, approached Paramount Interiors for the office interior design and fit-out of the Customer Experience Centre for one of their UK sites in Newport, South Wales.

    They wanted an open, comfortable and future-proof space that looked and felt professional, sophisticated and bold. The area needed to welcome and host partners, suppliers, senior politicians, military and civil servants, as well as encourage collaboration and innovation within the company.

    To encourage collaboration, writable walls were incorporated and a bespoke teardrop table ensured everyone using the space for meetings could be seen and heard during video conferencing.

    The original office of Airbus Defence and Space, with its closed partition walls, was stripped back to reveal an open, well lit gallery to showcase their products. Glass partitions maintained the open feel but also created intimate meeting areas.

    Instead of static graphic images on the walls, Paramount Interiors provided TV monitors, allowing staff to adapt the look of the space easily, and glowing LED plinths were used as display units for physical products. A touchlab was also fitted, the only one of its kind in the UK, it serves as a giant iPad for presentations.

    A breakout space was added to create a relaxed customer area with a bespoke island unit that followed the specific angles of the room. A rogue column in the middle of the space was incorporated into the design and developed to resemble the tail of a plane, reflecting the Airbus Group’s aeronautical connections.

    Design: Ceri Bowden, Senior Designer, Paramount Office Interiors
    Photography: Huw Jones Photography