Toyota Financial Services Experience Center – Alpharetta

  • Client Toyota,
  • size 55,670 sqft
  • Year 2021
  • Location Alpharetta, Georgia, United States,
  • Industry Transportation,
  • Ware Malcomb designed the Toyota Financial Services Experience Center with balanced areas for both collaboration and individual work in Alpharetta, Georgia.

    Ware Malcomb provided the workplace strategy, interior architecture and branding design services for the 55,670 SF project.

    TFS has consolidated 29 office locations into three regional experience centers: East, Central, and West. Ware Malcomb also led the design for TFS West, located in Chandler, Arizona, earlier in 2021. For both locations, the aesthetics needed to reflect the natural professionalism of Toyota’s brand yet align with a regional design expression. TFS helps millions of Toyota customers drive the vehicle of their dreams with flexible financing and leasing, voluntary protection products, and well-rounded auto insurance offerings.

    Toyota Financial Services East was designed to enhance the company culture and support both employee and business objectives. Thoughtful space planning, natural daylighting and views throughout the office, and sophisticated lighting solutions were incorporated into the design. Creating a connection between people and nature – known as biophilic design – was imperative. A green biophilia wall covers 28% of the first-floor lobby wall, and two 18-foot-long biophilia walls, comprised of 70% wood pieces and 30% greenery, are found on the second and third floors. Preserved moss on accent walls are visible across all floors, and a series of five nature-inspired art pieces are located throughout the office space in high-visibility areas.

    Ware Malcomb’s in-house branding team designed a branded environment, signage and custom graphics with the main design objective to increase interconnectivity between floors to enhance collaboration. An open, sculptural staircase crafted of sustainable materials serves as the main connection between the levels. Each floor has a dedicated color scheme that gives identity to each team and is uniquely designed according to the necessities of the end users. The biophilic design was merged within the branded environment to foster positive emotions, mental restoration, visual comfort, creativity and productivity, stress reduction and overall well-being.

    Ware Malcomb worked closely with TFS and Verde, the sustainability consultant, to carefully select new, innovative, and sustainable materials that reduce the concentration of chemical contaminants and improve air quality and human health. By partnering with Verde, TFS diverted 10 material streams and at least 60% of construction waste from landfill by recovering, reusing, or recycling materials, and the project achieved a LEED v4 ID+C: Commercial Interiors certification.

    Ware Malcomb’s history with the Toyota and Lexus companies spans over 20 years with over 100 projects completed. The firm has completed a wide range of facilities across the United States including corporate office, dealerships, showrooms, training centers and service centers, among others.

    Design: Ware Malcomb
    Contractor: Humphries and Company
    Photography: Benny Chan